Why does my reservation fail?
If your reservation violates any of the rules set forth by your administrator, you will not be able to make the reservation. You will receive a message why the reservation failed.
If your reservation violates any of the rules set forth by your administrator, you will not be able to make the reservation. You will receive a message why the reservation failed.
For an amenity or clinic that requires a fee, if you do not have a valid payment method or insufficient funds on your payment method in your My Wallet 24 hours before the event, your reservation will be removed. Your administrator can also remove your reservations at their discretion. You can contact your administrator for…
Yes, you can add family members under My Profile > Family. You can then add your family members to clinics.
You can opt in or out of emails under My Profile > Preferences. Uncheck the box for whichever emails you do not want to receive and then click save.
Yes, you can see all of your upcoming reservations under Dashboard > Upcoming Reservations. You can also run a report in the reports section to see all your upcoming and past reservations.