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FAQ Category: General

How does my HOA initiate service?

By Greg Rupert

Have a look at this FAQ:

Can I edit a reservation on the mobile app like I can on the website?

By Greg Rupert

Not currently. For now, you can make and cancel reservations with the mobile app. This feature will be coming soon.

How do I change my email address?

By Greg Rupert

Login on the website and go to My Profile->General Info

How do I get the code to enter on the court?

By Greg Rupert

If your club has restricted access to the courts via codes or locks, you will need to contact your HOA or Club Administrators for assistance. You can find the Club Admin contact information on the website under Club Info.

What does it mean when it says wait list, and how will I know I’m not on wait list but is now a confirmed reservation

By Greg Rupert

Some clubs permit wait lists for reservations. When you create your reservation, if it overlaps with an existing reservation and wait listing is permitted you will be notified when you select your court or amenity that you will be on the wait list. Your reservation will also indicate it is a wait list reservation on…

How can I view the overall court reservations on the mobile app? I can only view one court at a time.

By Greg Rupert

Given the limited space on a mobile device, you are constrained to seeing a single amenity at a time on the mobile app. You can quickly switch between amenities by swiping left / right.

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