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FAQ Category: Admin

Questions regarding administrator functions.

is there a way to hide the times say from midnight to 8:00am?

By Greg Rupert

Yes. You need to setup an open/close rule under Club Settings > Amenity Rules & Fees. You don’t have to apply the rule to all User Roles, but if you don’t apply it to your own role then you will see the full 24 hour day on the schedule.

How many wait list reservations can be made per court for a given time?

By Greg Rupert

This is set directly at each amenity. Go to Club Settings->Club Amenities and click the pencil next to the amenity you want to edit. To turn on/off the wait list feature, toggle the Allow Waitlist option by clicking the toggle button. If you select to use the wait list feature, enter the Max Waitlist value…

I’m a super admin for The Park at Latimer Farms. Can’t add my 2 courts under “amenities”. I type in “Court 1” and an unable to save.

By Greg Rupert

I believe this issue you are experiencing is related to your browser (Firefox). We are working to get this issue fixed for Firefox and should have that done this week. In the meantime, you can use a different browser like Chrome , Safari, Edge.

What format is accepted for entering a club logo? I selected a jpeg, but it fills the whole screen.

By Greg Rupert

You should be able to use any image type. We are fixing the sizing issue this week. Keep an eye out for that soon.

How long can the name of my rule be?

By Paolo Baldisserotto

Rule names are limited to 36 characters.

How to delete user types. Only need Super Admin & Captain

By Greg Rupert

The standard role types (Member, Captain, Club Manager, Super Admin) are not editable and cannot be deleted. Any roles that you create, can be edited and removed if necessary. You of course do not have to assign those extra roles to any of your users. Thanks.

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